RESERVATION | BANK DETAILS | CANCELLATION POLICY

 

For any queries please contact us by telephone or email.

Tel:  +34 - 620 936 277
Email: info@hostalarcoiris.com

 

BANK DETAILS

Bank : ING DIRECT.
Name of account: Silvia Alvarez Ruiz
Account Number: 1465 0100 95 1710579615.
B.I.C.: INGDESMMXXX (for international transactions)
IBAN: ES21 14650100951710579615 (for european transactions)

It is important that you send us a bank receipt,,so we can confirm that
the payment has been made,by email at: info@hostalarcoiris.com

Note: please include in the receipt, the date of entry together with the name given to make the reservation

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CANCELLATION POLICY

If the cancellation is made with 10 or more days warning there is a penalty of 20% of total of the amount paid and with less than 10 days there is a 100% penalty. (Unless we come to some agreement when making the reservation).
This also applies to parcial cancelations.

We also make crédit notes were the amount paid can be used at a later date at Hostal arcoiris Madrid or Casa arcoiris Los Canos.
This must be done with 10 or more days warning and carries a 5% penalty.

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